When the Tenants or Owners are Moving in or out of a property, they will require a Deep Cleaning of the property. So it is representable to the New Tenants or Owners.

Most of the time Yes, if you do not leave the property in a clean and representable condition you may loose you deposit, The owner or estate agent will keep your deposit in order to pay for their cleaning company to carry out the clean.

Only if it is in Regards to the Cleaning Service we Provided. We cannot Guarantee your deposit back if you have damaged something for example. If there is a problem with the Cleaning Service we will of course return and re-Clean the area in question, free of charge.

We clean the Windows from the inside. We cannot offer an external window cleaning service .

Payment is on booking ,No deposit needed! Total amount is Non-Refundable if bookoing cancelled within 24hours before the clean starts.

A 48 hour notice is required if the Customer wishes to Re-Schedule. The Customer Agrees to pay %50 of the Total if Client wishes to Cancel less than 24 hours prior to the Scheduled Appointment. In the Event the Cleaners are asked to leave, No body is at the Property, or there is No Water and/or Power at the Property, Customer agrees to Pay Full Price.

Yes we can, If We provide Materials & Equipment will cost £7.

Yes with £50 extra charge.The Oven cleaning is a very important part of end of tenancy cleaning, We put a lot of focus on the oven.

This Depends on the size of the property and how dirty it is. All properties are different, for Example, a 2 bed flat on single level, takes 8 hours normally.

We are Very flexible, we can do a clean on short notice, our start times are from 08:00- Late if needed. We work on 365 days but all bank holidays for £50 extra charge.

We charge £20 extra to defrost the freezer, so it is a good idea to let the freezer defrost over night. NOTICE: Please be aware of where the Water will go when it has defrosted, we wouldn’t want a flood, or below neighbours to be flooded.

Congestion and Parking may apply if any.

Only hoovering included however carpet and/or upholstery washing is at an additional cost.

Yes, If for any reason, you, your landlord, Estate agent are not happy with anything, we will of course re-clean free of charge.

Pay by card upon booking is made

Yes. Invoice will be sent by email

Our cleaners are fully Insured, if anything is accidently broken, we will pay for it or team of builders will repair damages if needed. This doesn’t effect the price or payment of the clean itself.

If possible you can leave keys with concierge or neighbour. We can even pick them up from Estate agents and drop them back. Or simply leave inside the property when have finished. Ensuring all windows and doors are closed and locked where possible.

No, You do not have to be present during the clean, you can allow access or if you wish we can contact you before the clean finishes so you can return to inspect.